Susan Gilster and Associates  

Leading Expertise in Dementia Care

Statistics show – and health care leaders know – that people with dementia make up a significant and rapidly growing percentage of their clients.  They also admit current approaches in acute and long-term care fall far short in meeting the unique needs of this population.

Lack of a proactive, planned care strategy leads to adverse events for people with dementia, in most environments.  Insufficient training and education of care providers compounds this very serious problem, often resulting in multiple falls, excessive medication, weight loss and infections, as well as physical restraints, aggressive behavior and repetitive trips to the hospital.

Well-meaning but inappropriate employee responses – escalating already difficult situations, are known to be very costly, for patient an provider.  Individuals with dementia suffer from an increasingly poor quality of life, experience additional functional losses and are subject to preventable, unpleasant experiences.

In the United States, the impending change in Medicare requirements for reimbursement will require acute and long-term care organizations to establish new programs and systems for managing their dementia clients.  For those who do not reform their way of doing business and providing care, the result likely will be financially devastating.

Dementia care, quite frankly, is an issue too large to ignore.

Susan Gilster and Associates (SGA) is globally known for exemplary Alzheimer’s and dementia care solutions.  Under the direction of Dr. Susan Gilster, SGA facilitates improved patient care, streamlined operations, enhanced family satisfaction, increased employee knowledge and skill, and significant cost savings.

SGA offers three decades of expertise in designing, developing and establishing proprietary programs and environments that meet current demands and prepare organizations for the future.  SGA dementia programs are tailored to the specific needs of each client organization. 

“We understand the complexity and have a unique vantage point that allows us to provide customized solutions for your organization,” says Dr. Gilster, founder of the Alois Alzheimer Center.  The first free-standing facility in the United States exclusively dedicated to providing a continuum of care for individuals with Alzheimer’s disease and dementia, the Alois Center is recognized as the benchmark for long-term and Alzheimer’s residential care.

Who we serve:

  • Hospitals
  • Managed care providers
  • Insurance companies
  • Long-term care facilities
  • Physician practices
  • Dementia industry events

SGA consultancy also assists executive leadership teams in transforming their healthcare business through innovative practices in management, morale and patient/resident care.  Please see our Organizational Change page.

Alzheimer’s Disease Facts and Figures, 2011; World Alzheimer’s Report 2011; Market Survey of Long Term Care Costs-Met Life Institute 2011; Post-Acute Hospitalization Dartmouth Report 2011, LTC report AHCA 2011, New England Journal of Medicine, September 2011, 90+ in the United States: 2006-2008, NIH, November 2011.

Latest News

Alzheimer's Disease International Meeting in London
Speaking to professionals from around the world
International, “Science Fact Fiction,” in London, UK. The conference included approximately 1,500 individuals from around the world. Sessions included “The Physician and Pharmacist as Teachers in a Specialized Alzheimer’s Facility,” and “Physical and Emotional Environment as an Effective Treatment in Alzheimer’s Disease.” The final presentation, “Exceptional Training, Support and Retention for Staff in a Dedicated Alzheimer’s Facility Enhances Resident and Family Satisfaction.” was particularly well-received, as caring for individuals with Alzheimer’s disease is gaining international recognition as a major source of concern in the coming years in all countries around the world. (3.10.12)
WCPO TV Channel 9 Interview
Fatal shooting of man with dementia brings new light to disease of memory loss
Commenting on an unfortunate event where a gentleman with dementia entered the wrong home, Susan Glister says “patients with Alzheimer's or different forms of the disease, such as dementia, can become disoriented at a moment's notice. They believe what they're doing is right. They believe they're in the right place at the right time and doing what they think. When people all around them are telling them something differently or telling them they're wrong, it only serves to make things worse, not better." (01.04.12)
Working with Alzheimer's is possible, healthy
"When people stop being productive in some fashion, it's hard on them, and it's probably not good for what happens in the disease," Susan Gilster says in a USA Today featured story on working with Alzheimer’s. "The more you use your mind and body and stay engaged, experts believe it will benefit us."(09.19.11)