Susan Gilster and Associates  
Suan Gilster, Ph. D.
Dr. Susan Gilster

About SGA

A true healthcare pioneer, Dr. Susan Gilster is CEO of Susan Gilster and Associates (SGA).  She was a founder of the Alois Alzheimer Center, which opened in 1987 as the first free-standing dementia facility in the United States, where she served as Executive Director for over 25 years.  A collaborator of highest regard, Susan Gilster established SGA to provide a team approach to dementia solutions.

A practitioner, researcher, educator and author with more than 30 years of innovation expertise, Dr. Gilster has published more than 50 articles and two books on her proprietary leadership model and the development of Alzheimer’s and dementia care programs.  She has presented more than 150 national and international talks on Alzheimer’s care and treatment, leadership, organizational change and employee satisfaction and retention.

Her career spans many years in other highly regarded organizations such as The Cleveland Clinic, Cincinnati Children’s Hospital Medical Center, Chicago-based Abbott Laboratories, and Tamanaco Clinic and Hospital in Caracas, Venezuela.

As a practitioner, Dr. Gilster has served as a direct care provider, manager and executive officer in acute and long-term care settings for more than 35 years.  A registered nurse, Gilster understands the unique needs of individuals and families facing a diagnosis of dementia.  She is also sensitive and knowledgeable about the desires of healthcare employees in their day-to-day work.  Her additional experiences as a manager, developer and executive allow Susan to understand the needs of an organization on a global basis.

A licensed long-term care administrator, Dr. Gilster has worked daily in the care of older adults as the executive director responsible for the creation, development and daily operation of the Alois Alzheimer Center, a continuum of care for people with dementia.

Susan established additional programs at the Alois Alzheimer Center including an education program for 150-200 students per year from regional and national universities.  Students participating in clinical experiences included physicians in fellowship programs, and students studying medicine, pharmacy, physical, occupational and speech therapy, social work, psychology, gerontology, architecture and design as well as others in related health fields.

A long history of research involvement allows Dr. Gilster to measure the effectiveness of programs and therapies.  Susan has served as a principal and co-principal investigator in clinical and drug protocols, including measuring the effectiveness of off-label medication in dementia, and double-blind, placebo-controlled medications for the treatment and Alzheimer’s disease and dementia.

Dr. Gilster’s professional honors include being named an Outstanding Professional in the Field of Aging, Cincinnati Business Courier Health Care Hero, Fellow of the American College of Health Care Administrators, and a Leadership Cincinnati member.  She was also appointed to a Congressional Healthcare/Medicare Task Force from 1994-2000.